TMHub provides our team members with
• Assignment Information - Customized Home based on Assignment Touchpoint
• Required Documents - Easily filter invalid/expired documents
• Enhanced Flights, Hotel, Meet & Greet Information
• Notifications & Alerts for potential travel delays & other travel related information
• Notifications with important information to prepare team members for upcoming assignments
• Forgot Password - Ability to reset password
• CAVE (Confirm Arrival Before Vacation Ends) - Sign-On confirmation for TMs and Agencies
• Digitalized TM Requests - Forms available personalized based on TM status
• Career Path - A glance at current, next position, and the path
• Chat with Virtual Assistant and Live Agent
• Click to Call - Free voice call using VoIP, allows team members to reach our travel team and get support from anywhere in the world
• View featured and latest news, announcements from Carnival
Interested in learning and working at Carnival?
• TMHub allows you to easily learn about Life Onboard
• TMHub allows you to easily search and apply for jobs at Carnival
• With five distinct areas, there are plenty of different places where you can find your fun as part of our crew
We cleaned up behind the curtain so your TMHub experience is even better. In this release, we’ve made some minor bug fixes and improvements!
We cleaned up behind the curtain so your TMHub experience is even better. In this release, we’ve made some minor bug fixes and improvements!
We cleaned up behind the curtain so your TMHub experience is even better. In this release, we’ve made some minor bug fixes and improvements!
Digital In-App surveys. With this new capability, you can now engage in real time and provide valuable feedback about your journey and experiences with our app
We cleaned up behind the curtain so your TMHub experience is even better. In this release, we’ve made some minor bug fixes and improvements!
Changes to Health Forms, Ask Robin about LOE, Bonafide Letter and Hotel Welcome Letter, Assignment Auto Cancelation and Minor Bugs Fixes.
Click to Call – You can use the new free voice call feature to reach our travel team and get support from anywhere in the world by following these steps:
• Tap the "Ask Robin" button from the Home Screen
• Tap the "Click to Call" button on the top right corner of the screen
• Enter a callback number so the support team can call you back if needed
• You will be asked to grant permission for accessing the microphone
• The call starts, and you will be presented with an IVR voice menu
We cleaned up behind the curtain so your TMHub experience is even better. In this release, we’ve made some minor bug fixes and improvements!
Prepare for fun with Assignment Readiness! Ready for an assignment? Let us know by logging in to TMHub - My Documents to update your joining requirements.
• Track incomplete or expired documents
• Scan immigration documents directly - No typing necessary
• Upload immigration, training, licensing, and certifications
• Get notifications when immigration documents have been approved
TMHub v2.4:
Introducing “Ask Robin” – The TMHub’s new Virtual Assistant and one-stop shop for all team member inquiries.
Team members can use the TMHub to chat with Robin, or place a live chat or direct toll-free call with an agent in our new Crew Contact Center – 24/7!
TMHub v2.3 - New Features:
a) New “CDC Questionnaire” - Team Members can submit feedback or forms for COVID/Influenza vaccines and PCR COVID test results from TMHub
b) Notifications with important information to prepare Team Members for upcoming assignments
Starting today, TM users can easily manage and track their flights, view hotel reservations real time and navigate its location, check the latest information regarding Covid-19, and share your feedback to help us serve you better
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